In case the exported CSV report should be encoded in another system than UTF-8, following fields of the report record (*Settings \> Technical \> Reports*) should be populated accordingly. - Encoding: set an encoding system (such as cp932) - Encode Error Handling: select 'Ignore' or 'Replace' as necessary. - 'Ignore': in case of an encoding error, the problematic character will be removed from the exported file. - 'Replace': in case of an encoding error, the problematic character will be replaced with '?' symbol. - Leaving the field blank: in case of an encoding error, the report generation fails with an error message.