1. Go to Sales \> Orders \> Customers. 2. Create new customer and set **Picking Internal Note** and **Picking Customer Comments** in *Sales & Purchase* tab. 3. Go to Sales \> Orders \> Orders. 4. Create new sale order with storable products and select customer created before. 5. Go to *Other information* tab. 6. Fields **Picking Internal Note** and **Picking Customer Comments** will be filled with values from customer. 7. Can update the **Picking Internal Note** and **Picking Customer Comments** you want to. 8. Confirm the Sale Order and go to the created picking. 9. On the "Comments" tab, you will see both the internal note and customer comments.