b8c71b15c2
In-call (system prompt + per-call calendar injection): - Gather full name (prompt asks for last name if only first given). - Confirm the caller-ID number; if declined, use the number the caller gives. - Ask for and LOG insurance only — never promise/confirm/deny coverage or treatment based on it; staff verify on callback. - Validate the requested date against an injected 45-day calendar (recomputed per call since the server is long-running). Push back on impossible/mismatched dates, e.g. "Monday lands on the sixth — would you like that date?". - AGENT_NAME=AVA; 4s grace pause before hang-up (HANGUP_DELAY_SECS). Logging (post-call extraction -> Odoo): - Extract full name, phone_confirmed, chosen callback (caller-ID or alternate), insurance, reason, and preferred time annotated with a resolved YYYY-MM-DD date (today's date is fed to the extractor). - odoo_client: insurance row on the lead note (log only — staff verify). .gitignore: ignore rotated avc_run.log* files. Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
24 lines
236 B
Plaintext
24 lines
236 B
Plaintext
# Secrets — never commit
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.env
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# Runtime logs
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*.log
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avc_run.log*
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# Recordings (local only, may contain PHI)
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recordings/
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# Model weights
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*.gguf
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# Python
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__pycache__/
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*.py[cod]
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*.egg-info/
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.venv/
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venv/
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# OS / editor
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.DS_Store
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*.swp
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