diff --git a/docs/faq.qmd b/docs/faq.qmd
index 4fd9e7a78..45734043d 100644
--- a/docs/faq.qmd
+++ b/docs/faq.qmd
@@ -22,4 +22,4 @@ description: Frequently asked questions
 
 **Q: The codes is stuck on saving preprocessed datasets.**
 
-> A: This is usually an issue with the machine. On runpod, starting a new pod should solve the issue. 
+> A: This is usually an issue with the GPU. This can be resolved by preprocessing on CPU only through setting the os environment variable `CUDA_VISIBLE_DEVICES=""`or `NCCL_P2P_DISABLE=1`. If you would like to preprocess on GPU and are running on the cloud, you can simply start a new machine instance which usually bypasses the issue.