992d2c2775
- Create res.partner for the AI bot (appears in DM contacts) - Override mail.channel.message_post to intercept direct messages to the bot partner and forward them to the agent service - Post the agent reply back into the Discuss channel as the bot - Add discuss to depends; load res_partner_bot.xml data Users can now open Discuss -> New Message -> search 'ActiveBlue AI' to start a conversation with the agent. Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
72 lines
2.2 KiB
Python
72 lines
2.2 KiB
Python
from __future__ import annotations
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import logging
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import re
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from odoo import models, api
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_logger = logging.getLogger(__name__)
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_HTML_TAG = re.compile(r'<[^>]+>')
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def _strip_html(html: str) -> str:
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return _HTML_TAG.sub(' ', html or '').strip()
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class MailChannel(models.Model):
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_inherit = 'mail.channel'
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@api.model
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def _ai_bot_partner(self):
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return self.env.ref('activeblue_ai.partner_activeblue_ai', raise_if_not_found=False)
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def message_post(self, *, body='', author_id=None, **kwargs):
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result = super().message_post(body=body, author_id=author_id, **kwargs)
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# Only intercept direct-message channels
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if self.channel_type != 'chat':
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return result
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bot_partner = self._ai_bot_partner()
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if not bot_partner:
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return result
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member_partners = self.channel_member_ids.partner_id
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if bot_partner not in member_partners:
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return result
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# Don't react to the bot's own messages
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if author_id == bot_partner.id:
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return result
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text = _strip_html(body)
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if not text:
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return result
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# Identify the human sender
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human_partner = member_partners.filtered(lambda p: p != bot_partner)[:1]
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user = self.env['res.users'].search([('partner_id', '=', human_partner.id)], limit=1)
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uid = user.id if user else self.env.uid
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try:
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bot = self.env['ab.ai.bot'].sudo().search([('active', '=', True)], limit=1)
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if not bot:
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return result
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response = bot.dispatch_message(
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user_id=uid,
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message=text,
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context={'channel_id': self.id, 'source': 'discuss'},
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)
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reply = (response or {}).get('reply') or (response or {}).get('message') or \
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'I could not process your request right now.'
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self.sudo().message_post(
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body=reply,
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author_id=bot_partner.id,
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message_type='comment',
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subtype_xmlid='mail.mt_comment',
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)
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except Exception as exc:
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_logger.error('AI bot Discuss reply failed: %s', exc)
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return result
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