Files
odoo-ai/addons/activeblue_ai/models/ab_ai_mail.py
Carlos Garcia 70145c9e04 fix: chat attachment detection — 3-method fallback + deferred retry
ab_ai_mail.py: when a user sends a file via Odoo 18 Discuss, the zip
was going through /dispatch (text-only) instead of /upload, causing the
bot to respond "I'm unable to locate the zip file" because attachment_ids
was empty in the message_post override.

Root cause: Odoo 18 Discuss links file attachments to mail.message
records via three different mechanisms depending on the upload path, and
we only checked one (the Many2many relation table).

Fixes:
1. Three-method attachment detection in message_post:
   - Method 1: result.attachment_ids (Many2many relation table)
   - Method 2: ir.attachment with res_model='mail.message' (Odoo 15+ style)
   - Method 3: attachment IDs parsed from href URLs in the HTML body
2. Deferred retry in _agent_thread: if att_data is still empty but a
   message_id is known, sleep 1s then re-read via a fresh DB cursor so
   we see data committed after message_post returned (timing race fix)
3. Skip zero-byte attachments and warn instead of silently using them
4. Pass message_id to the background thread (new kwarg, backward compat)
5. Add debug logging so future issues can be diagnosed from Odoo logs

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-05-20 22:01:38 -04:00

246 lines
10 KiB
Python

from __future__ import annotations
import base64
import logging
import re
import threading
import time
import requests as _requests
from markupsafe import Markup, escape
from odoo import SUPERUSER_ID, api, registry as odoo_registry, models
_logger = logging.getLogger(__name__)
_HTML_TAG = re.compile(r'<[^>]+>')
# Matches /web/content/ir.attachment/<id>/ or /web/image/ir.attachment/<id>/
_ATT_URL_RE = re.compile(r'/(?:web/content|web/image)/ir\.attachment/(\d+)/')
def _strip_html(html: str) -> str:
return _HTML_TAG.sub(' ', html or '').strip()
def _text_to_html(text: str) -> Markup:
"""Convert plain text to HTML — escapes content, turns newlines into <br>."""
return Markup('<br>').join(Markup(escape(line)) for line in text.split('\n'))
def _post_bot_reply(db: str, channel_id: int, bot_partner_id: int, reply_text: str):
"""Open a fresh DB cursor and post the bot reply to the channel."""
try:
with odoo_registry(db).cursor() as cr:
env = api.Environment(cr, SUPERUSER_ID, {})
env['discuss.channel'].browse(channel_id).sudo().message_post(
body=_text_to_html(reply_text),
author_id=bot_partner_id,
message_type='comment',
subtype_xmlid='mail.mt_comment',
)
cr.commit()
except Exception as exc:
_logger.error('_post_bot_reply failed channel=%s: %s', channel_id, exc)
def _read_message_attachments(db: str, message_id: int) -> list[tuple[str, bytes, str]]:
"""Re-read attachment bytes for a message using a fresh DB cursor.
Called from the background agent thread as a fallback when the
message_post override ran before the transaction that linked the
attachment to the message had committed (common in Odoo 18 Discuss).
Retries up to 3 times with 0.5s delay.
"""
for attempt in range(3):
try:
with odoo_registry(db).cursor() as cr:
env = api.Environment(cr, SUPERUSER_ID, {})
msg = env['mail.message'].browse(message_id)
att_data = []
for att in msg.attachment_ids:
try:
data = base64.b64decode(att.datas) if att.datas else b''
if data:
att_data.append((att.name or 'attachment', data,
att.mimetype or 'application/octet-stream'))
except Exception as exc:
_logger.warning('_read_message_attachments: decode att %s: %s',
att.id, exc)
if att_data:
return att_data
except Exception as exc:
_logger.warning('_read_message_attachments attempt %d: %s', attempt, exc)
if attempt < 2:
time.sleep(0.5)
return []
def _agent_thread(db: str, uid: int, text: str, att_data: list,
bot_partner_id: int, channel_id: int,
bot_url: str, bot_secret: str, message_id: int = 0):
"""
Background thread: calls the agent service and posts the reply.
All messages — text, files, or both — are routed here so the LLM
handles every response. Nothing is intercepted or templated in Odoo.
"""
# Deferred attachment detection: if no att_data was found in message_post
# (happens in Odoo 18 when the transaction linking attachments to the message
# commits after our override already ran), wait briefly and retry using a
# fresh DB cursor so we see the committed attachment data.
if not att_data and message_id:
time.sleep(1.0)
att_data = _read_message_attachments(db, message_id)
if att_data:
_logger.info('_agent_thread: deferred read found %d attachment(s) for msg %d',
len(att_data), message_id)
try:
headers = {}
if bot_secret:
headers['X-ActiveBlue-Signature'] = bot_secret
if att_data:
# Send files (with or without text) to the upload endpoint.
# Passing an empty message lets the agent service decide intent
# from the file contents rather than a scripted default.
files = [('files', (name, data, mime)) for name, data, mime in att_data]
form = {
'user_id': str(uid),
'message': text, # may be empty — agent service handles that
'session_id': '',
}
resp = _requests.post(bot_url + '/upload', data=form, files=files,
headers=headers, timeout=600)
else:
payload = {'user_id': str(uid), 'message': text,
'context': {'source': 'discuss'}}
headers['Content-Type'] = 'application/json'
resp = _requests.post(bot_url + '/dispatch', json=payload,
headers=headers, timeout=600)
resp.raise_for_status()
response = resp.json()
reply_text = (response or {}).get('reply') or (response or {}).get('message') or \
'I could not process your request right now.'
except _requests.exceptions.Timeout:
reply_text = 'The request timed out. Please try again.'
except _requests.exceptions.HTTPError as exc:
detail = ''
try:
detail = exc.response.json().get('detail') or ''
except Exception:
pass
_logger.error('Agent HTTP error channel=%s status=%s: %s',
channel_id, exc.response.status_code if exc.response else '?', exc)
if detail:
reply_text = f'The agent returned an error: {detail}'
else:
reply_text = (f'The agent service returned an unexpected error '
f'(HTTP {exc.response.status_code if exc.response else "?"}). '
f'Please try again or contact your administrator.')
except Exception as exc:
_logger.error('Agent thread error channel=%s: %s', channel_id, exc)
reply_text = f'I encountered an error: {exc}'
_post_bot_reply(db, channel_id, bot_partner_id, reply_text)
class DiscussChannel(models.Model):
_inherit = 'discuss.channel'
@api.model
def _ai_bot_partner(self):
return self.env.ref('activeblue_ai.partner_activeblue_ai', raise_if_not_found=False)
def message_post(self, *, body='', author_id=None, **kwargs):
result = super().message_post(body=body, author_id=author_id, **kwargs)
# Only intercept direct-message channels
if self.channel_type != 'chat':
return result
bot_partner = self._ai_bot_partner()
if not bot_partner:
return result
member_partners = self.channel_member_ids.partner_id
if bot_partner not in member_partners:
return result
# Never react to the bot's own messages
if author_id == bot_partner.id:
return result
text = _strip_html(body)
message_id = result.id
# ── Attachment detection ─────────────────────────────────────────────
# In Odoo 18, file attachments in Discuss can be linked to a message
# via three different mechanisms depending on the upload path. Try all
# three so we don't miss any files.
# Method 1: standard Many2many relation table (mail.message → ir.attachment)
attachments = result.attachment_ids
# Method 2: ir.attachment records with res_model='mail.message' (Odoo 15+ style)
if not attachments:
attachments = self.env['ir.attachment'].sudo().search([
('res_model', '=', 'mail.message'),
('res_id', '=', message_id),
])
# Method 3: attachment IDs embedded in HTML body links
# e.g. <a href="/web/content/ir.attachment/123/...">file.zip</a>
if not attachments:
body_att_ids = [int(m) for m in _ATT_URL_RE.findall(body or '')]
if body_att_ids:
attachments = self.env['ir.attachment'].sudo().browse(body_att_ids).exists()
# Read the raw bytes for each attachment found
att_data: list[tuple[str, bytes, str]] = []
for att in attachments:
try:
data = base64.b64decode(att.datas) if att.datas else b''
if data:
att_data.append((att.name or 'attachment', data,
att.mimetype or 'application/octet-stream'))
else:
_logger.warning('message_post: attachment %s (%s) has no data — '
'will retry in background thread', att.id, att.name)
except Exception as exc:
_logger.warning('Could not read attachment %s: %s', att.id, exc)
# Nothing to process
if not text and not att_data and not attachments:
return result
# ── Fire the agent ───────────────────────────────────────────────────
human_partner = member_partners.filtered(lambda p: p != bot_partner)[:1]
user = self.env['res.users'].search([('partner_id', '=', human_partner.id)], limit=1)
uid = user.id if user else self.env.uid
bot = self.env['ab.ai.bot'].sudo().search([('active', '=', True)], limit=1)
if not bot:
return result
db = self.env.cr.dbname
bot_url = bot._get_service_url()
bot_secret = bot.webhook_secret or ''
channel_id = self.id
bot_partner_id = bot_partner.id
_logger.debug('message_post: channel=%s msg=%s text=%r att_count=%d deferred=%s',
channel_id, message_id, text[:60] if text else '',
len(att_data), bool(attachments and not att_data))
# Launch the agent call in a daemon thread — message_post returns immediately.
# message_id is passed so the thread can re-read attachments if they weren't
# yet committed when we read them above (Odoo 18 timing race).
threading.Thread(
target=_agent_thread,
args=(db, uid, text, att_data, bot_partner_id, channel_id,
bot_url, bot_secret),
kwargs={'message_id': message_id},
daemon=True,
).start()
return result