tocmo0nlord 6010b136a7 Fix office selection: confirm the matching office, don't offer others ...

When a caller named a city matching an office ("I'm in Kendall"), AVA confirmed
Kendall then asked them to pick between unrelated offices ("Hollywood or
Miami?"), going off script. Tightened the prompt: on a city that matches an
office, confirm THAT office and move on; never offer/compare other offices or
ask the caller to choose; name the nearest only if nothing matches. Verified
3/3 on the failing scenario.

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>

2026-06-26 01:30:35 +00:00

24 KiB

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