- Phone: inject the caller-ID into the prompt already spelled digit-by-digit so the model repeats clean words instead of mangling raw digits (it had emitted "197-three five seven three..." -> Kokoro read "one hundred ninety-seven"). - Flow: stop leading with the phone number. Prompt now flows naturally and saves the callback-number confirmation for the END; the caller-ID line says not to recite it early. Verified 3/3 openings no longer recite the number. - Name: Kokoro spelled all-caps "AVA" as "A-V-A". Respell to AGENT_NAME_SPOKEN (default "Ava") in TTS only; logs/Odoo keep AGENT_NAME. Override e.g. AGENT_NAME_SPOKEN=Eva for an "EE-vuh" sound. Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
25 KiB
25 KiB