Live call: caller said "this is Carlos", the reply started, caller continued "How are you doing today?" - with all interruptions off, both replies queued and played back-to-back (~10s of bot monologue answering two different things). Middle ground: VAD-triggered interruptions stay OFF (raw VAD fires on noise with no transcript - that was the dead-air bug), but transcription- triggered interruptions are back ON: only real transcribed caller speech can cancel a stale queued reply. Noise cannot produce a transcript, so the dead-air regression is structurally impossible. Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
48 KiB
48 KiB